Frequently asked questions
Everything you need to know, in one place.
Clear answers about studying abroad with HiEdge Consultants. Can't find what you're looking for? Our counsellors are one message away.
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Talk to a counsellor for advice on your specific situation.
How does HiEdge Consultants help me study abroad?
We guide you through the whole journey: a one-to-one consultation, choosing the right country, university and course, preparing and submitting applications, scholarship support, visa or student pass guidance, a pre-departure briefing and support after you arrive.
Which countries can I study in with your help?
We are based in Kuala Lumpur and specialise in study in Malaysia. We also guide students applying to universities in the United Kingdom, United States, Canada, Australia and Europe.
Which universities do you work with?
Our network covers 300+ universities. In Malaysia this includes institutions such as Taylor's University, Sunway University, Asia Pacific University (APU), UCSI University, UTAR, SEGi University, INTI, MSU and more. See the Universities page for the full list.
What study levels do you support?
We process applications for Diploma, Undergraduate (Bachelor's), Postgraduate (Master's) and PhD programmes, as well as students pursuing professional qualifications alongside their studies.
Do you help with student visas?
Yes. We provide complete visa file preparation and submission guidance. For Malaysia, this includes guidance on the student pass application processed through Education Malaysia Global Services (EMGS).
Can you help me find scholarships?
Yes. We check which scholarships, merit awards and tuition discounts you may be eligible for and help you prepare and submit your scholarship applications before the deadlines.
What documents do I need to get started?
To begin, a copy of your passport, your latest academic transcripts and certificates, and any English test results you have (such as IELTS) are enough. Postgraduate applicants may also need a CV, and PhD applicants a research proposal. We will give you a complete checklist for your chosen course.
Do you support students after they arrive in Malaysia?
Yes. Our post-arrival support covers guidance on accommodation, local culture, and the rules and regulations international students need to know.
How do I get started?
Book a consultation using the form on our website, send us a message on WhatsApp, call us on +60 11-6781 8281 or visit our office in Menara Mutiara Bangsar, Kuala Lumpur.
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Talk to an expert counsellor about your goals. We will map out the right course, university and country — and every step to get there.